Last Updated: October 10, 2025 Effective Date: October 10, 2025

1. Introduction

Welcome to BN Pack (https://pouchespack.com/). We are committed to protecting your privacy and the security of your personal information. This Privacy Policy explains how we collect, use, share, and protect the information you provide when you visit our website or use our services.

2. Information We Collect

We may collect the following types of information:

• Information You Provide Directly to Us:
  • Contact Information: When you request a quote, contact us, or subscribe to our newsletter, we collect your name, email address, phone number, company name, and job title.
  • Business Information: Details related to your business needs provided in an inquiry or order, such as packaging specifications, order volume, shipping address, and billing information.
  • Communications: Any information you send to us, including emails and records of online chats, when you communicate with our team.
• Information We Collect Automatically:
  • Technical and Usage Data: When you visit our website, we automatically collect your IP address, browser type and version, device information, operating system, referral source, and your browsing activity on our site (such as pages viewed and time spent) through cookies and similar technologies.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide and Manage Services: To process your quote requests, fulfill your orders, and provide customer support.
• For Communication and Marketing: To respond to your inquiries and send you information about our products, services, and promotions (you may opt out at any time).
• For Website Optimization: To analyze website usage in order to improve our site functionality, user experience, and product offerings.
• For Security and Compliance: To protect our website from fraud and abuse and to comply with applicable legal and regulatory requirements.

4. How We Share Your Information

We are committed to not selling your personal information. We only share your information in the following limited circumstances:

• Service Providers: We share information with trusted third-party service providers who assist us in operating our business, such as payment processors, shipping carriers, marketing platforms, and website analytics providers (e.g., Google Analytics). These providers are authorized to use your information only as necessary to provide services to us.
• Legal Requirements: We may disclose your information if required by law, court order, or governmental authority.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

5. Cookies and Tracking Technologies

We use cookies to enhance your website experience, analyze traffic, and for advertising purposes. For more details about the types of cookies we use and how you can manage them, please see our Cookie Policy.

6. Data Security

We have implemented reasonable administrative, technical, and physical security measures to protect the information we collect from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Right to Access: To request access to the personal information we hold about you.
• Right to Rectification: To request correction of inaccurate or incomplete personal information.
• Right to Erasure: To request the deletion of your personal information.
• Right to Opt-Out: To opt out of receiving marketing communications from us.

To exercise these rights, please contact us using the details below.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

• Email: sales@bnpack.com